BUSINESS PROCESS MAPPING

At GLC, we are here to partner with our clients to reach new heights in operational efficiency. Whether you need to address a single problem or know that a full end-to-end project is required to capture a competitive edge, we can walk you through it every step of the way. Browse through our service offerings below for more information.

PROCESS MAPPING

Research shows that most organizational issues have their root cause in process delivery. Process mapping will help you reach new heights by reducing cycle times, eliminating rework, removing bottlenecks, breaking down knowledge silos and most importantly, laying the foundation for downstream projects that pay big dividends in operational efficiency. Let GLC guide you to a more efficient and lucrative reality.

PROCESS MAPPING

Map, Analyze and Document a Single Process for Improvement

Launch an End-to-End Process Mapping Project

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DOCUMENTATION

Whether documentation efforts are part of your process mapping initiative, or whether documentation is the initiative, GLC has the expertise to ensure that your goals are met. Are you trying to set new standards within your organization? Are you bound by industry-set standards and regulations? Are you trying to reduce the risk inherent in having no documented Standard Operating Procedures, job process or business continuity planning? When you really need it, it's too late to discover you don't have it. Mitigate the risk.

DOCUMENTATION

Process Maps and Narratives

Process Inputs & Outputs

Safety Protocols

SOP's

Business Continuity Planning

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STAFF ENGAGEMENT

Business Process Mapping is optimized when you engage your staff. They are the subject matter experts (SMEs) in the work they do and play a vital role in developing and maintaining operational process. When you engage your staff you empower them to enact positive change and participate in a culture of excellence. Let GLC guide you through the steps so your staff become agents of positive and continuous improvement.

STAFF ENGAGEMENT

Team Building

Team Training

SME Identification

Process Owner Assignment

The Innovation Collection

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DOWNSTREAM INITIATIVES

Where Process Mapping really shines, is its ability to be the catalyst for beneficial downstream initiatives. Once you have mapped and documented your process, the project deliverables become the foundation on which you can build so much more. Let GLC show you the possibilities.

DOWNSTREAM INITIATIVES

On-boarding Procedures for New Staff

On-boarding Procedures for New Teams/Locations/Job Types

Integrated Training Programs

Change Management and Roll Out

Repository of Consumables for Staff and Management

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KNOWLEDGE TRANSFER

So much of what an organization derives value from is the generation, use and management of its information. Yet, so many fail to categorize this knowledge as a strategic resource that should be protected. Instead, in the absence of knowledge transfer protocols, that critical resource walks out the door. This is especially prevalent in industries that employ a high percentage of temporary staff. At GLC we can help you create the processes necessary to capture valuable knowledge as part of your process mapping initiative, or as a standalone project.

KNOWLEDGE TRANSFER

Technical Papers, Templates

Training Manuals, User Manuals

Knowledge Transfer Protocols

Knowledge Transfer Processes

Temporary/Consulting Staff Exit Documentation

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MAINTENANCE

There is one process mapping imperative that must be embraced in order for continuous improvement to become your norm - you must endeavor to maintain your investment. Let GLC show you the way. We can help you identify the trigger events to process change and build the framework for intervals of review. Whether you do it yourself in-house or whether we team up to get it done, the end result will position you to continually reap the rewards of relevant, clean, efficient and well-maintained process.

MAINTENANCE

Business Process Mapping - Maintenance Framework

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