Good documentation is a directed effort. Left to our own devices, many of us put it off in favor of getting more demanding or interesting work done. After all, there are fires to put out, projects to implement and worlds to conquer. But if history, the legal system, regulatory compliance and memory recall (or the lack thereof) has taught us anything, documentation is vital.
Documentation has many practical and obligatory applications:
  • Traceability: Providing a record of what was done, by whom, when and why. The basis and assurance of traceability.
  • Specs: Defining specifications.
  • History: Defining the historical reference – why did it make sense to do this at this time and under these conditions?
  • Evidence: Providing evidence that standards were adhered to or policies/procedures were followed. A foundation for quality.
  • Project Documentation: Ensure that project requirements are fulfilled and stated goals achieved.
  • Regulations: Meet regulatory guidelines.
  • Knowledge Transfer: Required for knowledge retention, protection and transfer for in-house distribution or external outsourcing.
  • Process: Documenting process and process tasks expedites on-boarding of new staff, new teams, new departments, new locations.
Many organizations acknowledge that effective documentation can be a monumental task. At GLC we understand that such tasks are apt to spread your resources thin. We have the expertise, experience and skill to get it done to your exact specifications.